Hoyleton Youth and Family Services
  • 18-Sep-2017 to 17-Nov-2017 (CST)
  • Puentes de Esperanza
  • Fairview Heights, IL, USA
  • Full Time





JOB TITLE:                          Bilingual Family and Community Advocate


DEPARTMENT:                  Hoyleton Ministries - Puentes de Esperanza


REPORTS TO:                    Prevention Supervisor


POSITION SUMMARY:  Responsible for providing a variety of outreach, advocacy and support services to Latino individuals and families; services include interpretation and translation, information and referral, advocacy, arranging for health care, access to public benefits and support and education to parents and adolescents.




  • Receives and responds to requests for services and assistance made by Latino families, individuals and/or service providers on behalf of Latinos.
  • Assesses the request for service and determines if it is within the mission and capacity of Puentes; discusses alternatives with the family in order to enlist the family in developing and carrying out a plan of action.
  • Remains knowledgeable about public benefits, community resources and their respective eligibility; assists and advocates on behalf of clients to assure that they receive services and benefits that they are eligible for and need.
  • Assists families and individuals to access needed health care; provides interpretation and translation; assists families to develop resources for transportation.
  • As requested, presents educational programs to various groups, including adolescents, Latino women, service providers and others.
  • As assigned, works directly with parents to increase knowledge of child development and parenting skills.
  • Maintains records and statistics as required by the agency, and other funding sources and make suggestions for revision and review. Performs other administrative tasks as assigned.
  • Meet goals as stated in grant/ program plan.
  • Attend trainings as identified by the agency and/or funder.
  • Attend staffing and meetings as needed.
  • Participate and support additional community events as an organization representative.
  • Other duties as assigned.



  1. Scheduled to work approximately 40 hours per week
  2. Exposure to noise Occasional
  3. Exposure to heights Occasional
  4. Exposure to temperature above 80 degrees Occasional
  5. Exposure to chemicals Occasional
  6. Exposure to hazards Occasional
  7. Exposure to dust Occasional
  8. Walking approximately 100 feet Frequent
  9. Carrying approximately 10 feet Occasional
  10. Pushing approximately 5 pounds Occasional
  11. Lifting approximately 5 pounds Occasional
  12. Climbing approximately 15 20 steps Occasional
  13. Working alone or independently Constant
  14. Standing Frequent
  15. Bending Occasional
  16. Squatting  Occasional
  17. Kneeling Occasional
  18. Driving Frequent



  1. A High School diploma or GED: Bachelor's degree preferred
  2. Must be bilingual and have experience working with the Latino population.
  3. Must have a valid driver's license.
  4. Possess the experience, personal qualities and practice skills to work effectively with professionals from a variety of disciplines both internally and with other organization.
  5. Strong organizational and time management skills.
  6. Demonstrated understanding, and capacity to work with individuals of diverse racial, ethnic, and socioeconomic backgrounds, religions, disabilities, and ages.
  7. Excellent oral and written communication skills.
  8. Excellent interpersonal skills.
  9. Skills in making public presentations, and in conducting formal training internally and externally.
  10. DCFS/CANTS clearance.



Hoyleton Youth and Family Services
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